If Arriving close to closing, please call or check Facebook in case of early ticketbooth closing
VISITORS WHO HAVE PURCHASED
TICKETS WILL BE ADMITTED
Northwest Indiana Haunted House
What are the hours of operation?
Haunted Hills Hospitals Box Office will be open from 7pm until 11PM Fridays and Saturdays. Thursdays, Sundays, and other nights we will be open from 7:00pm until 10pm. (see calendar for full list of dates and hours) Any patron who purchases a ticket before the box office closes will gain admission. Box office will never close earlier than posted times barring special circumstances.
What time does the line start forming?
Typically 30 minutes prior to the Box office opening, but as we get closer to Halloween the crowds get larger.
How long is the wait in line?
In general, we try to keep the wait time to under 1 hour. However, the later in October and on Halloween the lines will be much longer. Buy your tickets online to avoid the box office line and try to come earlier in October if you would like to avoid the longer lines!
How long does it take to go through the haunted house?
That depends on many factors. First you must buy your tickets, then wait to enter the haunt. Once you enter, you go through at your own pace so the length of the experience varies from group to group. The lines get longer the closer it gets to Halloween. You may encounter wandering creatures the moment you enter the midway area, so be on your guard!
What are the prices for the haunted house?
Go to our TICKET page for more info.
Does HAUNTED HILLS HOSPITAL offer group rates?
Yes, but group ticket sales must be arranged in advance. To arrange for group tickets, go to INQUIRIESpage. Include your name, contact information, date of visit, and size of group. We will then contact you to make arrangements.
Does HAUNTED HILLS HOSPITAL accept credit cards?
Yes, our box office and merchandise shop accept Visa, MasterCard, Discover, and American Express
Can I buy tickets in advance?
You may purchase tickets online and avoid the crowds at the box office, but please be aware that you will have to go to Will Call to get your online voucher scanned and redeemed for tickets (a fast easy process)
If I buy tickets online, do I have to use them the same day?
Regular online tickets are valid Any Day that the haunt is open, and do not need to be purchased for a specific date except BLACKOUT.
I just bought my ticket online, do I still have to wait in line when I get to the Haunted House?
You are able to skip the box office line, but you will have to go to Will Call to get your online voucher scanned and redeemed for tickets (a fast easy process). Once you have your tickets, you queue for the attractions.
Is there a way to avoid waiting in line?
We have a VIP ticket option available each night for $35 per person you will receive a VIP ticket which will allow you to enter a VIP line with a significantly shorter wait.
Are the patients allowed to touch you?
The actors in HAUNTED HILLS HOSPITAL will not touch you. However, they do get very close. Occasionally you may brush up against their costumes or props, or you may get bumped into by a actor or a person in your group by accident. You may also come into contact with some of the sets. Our que line actors may be more interactive, however they are warned about being put in solitary for bad behavior. Please note that our BLACKOUTshow has significantly different rules.
Are there any age restrictions?
HAUNTED HILLS HOSPITAL is recommended for adults, older teens and mature audiences only. Younger kids may come if parents choose to bring them, however it is not recommended. There are no special prices for children and there are no refunds if anyone decides not to finish the haunt. There are many emergency exits throughout the attraction in case anyone gets too scared to continue.
If i am easily offended should I attend?
HAUNTED HILLS HOSPITAL is a show. Both the line actors as well as some actors inside of the haunted house will entertain you, as well as scare you. Some things the actors may do may be considered offensive to you, however scary or comical to others. If you are easily offended then attending HAUNTED HILLS HOSPITAL may not be for you.
Is there a lot of smoke/strobe lighting in the haunted house?
We do use fog machines at HAUNTED HILLS HOSPITAL. Should you find the smoke too intense there are emergency exits throughout the attraction. Yes, we do use strobe lights occasionally.
Can I go in if I'm pregnant?
HAUNTED HILLS HOSPITAL is NOT recommended for visitors who are pregnant, have heart conditions or are in general poor health. ENTER AT YOUR OWN RISK!
Is it a maze? Can I get lost?
HAUNTED HILLS HOSPITAL is not a maze. However, many areas of the attractions are confusing, but the staff will help you find your way out if necessary.
Can my friends and I wear our Halloween costumes when we come to HAUNTED HILLS HOSPITAL?
For safety reasons, patrons are not allowed to wear costumes with the exception of Halloween. However masks are never allowed in the attraction
Is your attraction open if it rains?
Yes! the haunted house is inside. A portion of the que line is also covered
Once we've used our ticket can we go through again with the same ticket?
No. A new ticket is required for each visit and we do have same day discounted readmission tickets.
Can we be thrown out of the attraction for any reason?
Yes. We do not allow foul language, pushing, vulgar behavior, weapons of any kind, alcohol, etc. We have a list of rules just like anyone else that must be adhered to for your own safety. Violation of these rules will usually bring a warning and then being asked to leave without a refund.
Can we be injured at your attraction?
We've never had any serious injuries at any of our attractions. Running is the main cause of minor injuries. Make sure to follow the rules and DON'T run and you should be fine!
Is smoking/consuming alcohol allowed?
Smoking is allowed only in the parking lot and midway areas. Please refrain from smoking once you are in the que line. Alcoholic beverages are not allowed on HAUNTED HILLS HOSPITAL property
Can we take flash photos of your haunted houses?
NO photography of any sort is not allowed in the haunt. Haunted houses are dark and people's eyes (especially the actors) adjust to the low light. When you flash your camera you're not only ruining other customers' experience but you're hurting the actors' eyes. Also, the fog used inside the attractions ruins flash photography. Although no photography or videotaping is allowed inside (including nightshot), the patients working outside will quite often pose for pictures.
What can't we bring with us inside your haunted houses?
No pets! No weapons! No alcoholic beverages! No cameras! No smoking! No laser pointers or flashlights! No food or beverages!
Do you sell beverages, food, and souvenirs at your attractions?
Yes. Our gift shop sells HAUNTED HILLS HOSPITAL souvenir t-shirts, & other fun things... Each season we do have vendors that provide food options for our guests. Have a food truck or are you a dark artist? SIGN UP to be part of our 2019 season!
Can we win free tickets?
Occasionally, radio stations or sponsors & facebook may have free ticket giveaways.
I want to do a story on the HAUNTED HILLS HOSPITAL, how do I?
For media inquiries, please go to out INQUIRIES page.
How old do you have to be to act at HAUNTED HILLS HOSPITAL?
You must be at least 13 years old to volunteer as an actor and 16 as a Makeup artist. FILL OUT AN APP.
Any other questions?
Please go to our INQUIRIES page
And the #1 most often asked question? Is it scary????
$20.00 General Admission
$30.00 "EMERGENCY" Fast Pass
$35.00 "INSANITY" VIP Pass
4700 Central Ave
Lake Station, IN 46405